Privacy Policy

1. Introduction

Humanloop Australia Pty Ltd (ABN 59 323 806 467) ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI automation services.

2. Information We Collect

3. How We Use Your Information

• • To provide and maintain our AI automation services
• • To process payments and manage your account
• • To communicate with you about our services
• • To improve our website and services
• • To comply with legal obligations
• • To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• • With service providers who assist in our operations
• • When required by law or legal process
• • To protect our rights and safety
• • With your explicit consent

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• • SSL encryption for data transmission
• • Secure data storage and access controls
• • Regular security assessments
• • Employee training on data protection

6. Your Rights (Australian Privacy Principles)

Under Australian privacy law, you have the right to:

• • Access your personal information
• • Request correction of inaccurate information
• • Request deletion of your personal information
• • Opt-out of marketing communications
• • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

7. GDPR Compliance (EU Residents)

If you are located in the European Union, you have additional rights under GDPR:

• • Right to be informed about data processing
• • Right of access to your personal data
• • Right to rectification of inaccurate data
• • Right to erasure ("right to be forgotten")
• • Right to restrict processing
• • Right to data portability
• • Right to object to processing

8. International Data Transfers

Your personal information may be transferred to and processed in countries other than Australia. We ensure appropriate safeguards are in place for such transfers in accordance with applicable privacy laws.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us